Wednesday, July 21, 2010

Don’t Lose Business – Outsource To A Telephone Answering Service

A telephone answering service is the best way for a company to gather messages left by clients. But what about those times when all lines are busy and a message can’t be taken, for whatever reason? The company may miss out on an important call or incredible business opportunity. This is where a call handling company and their services can save a business both time and money, ensuring that opportunities are never lost.

Call Angels are just such a service and can help a client out through their virtual office services, 24 hours a day if required. Research suggests that approximately 85% of calls are missed by a company for one reason or another. Call Angels are a reliable service that is able to pick up calls should a company’s telephonists be too busy to answer a call and can also employ an evening service upon request.

As a telephone answering service Call Angels is able to redirect calls from busy lines to their expert call centre professionals, whether a company’s lines are busy, whether the call is out of hours or whether the intended recipient is away from their desk. Call Angels are able to take a message from the caller and can collect a variety of information, such as processing credit card orders or handling appointments and meetings.

Call Angels are also able to handle telephone calls in case of sickness or if the client needs to utilise a call centre service during their holiday leave. Call Angels’ service is entirely flexible and gives the client complete control on how they want their services performed. Think of them as a virtual PA who are there to gather those calls that may go unanswered, exercising a degree of professionalism that isn’t touched upon by other companies and services.

Thursday, July 8, 2010

A Detective Agency With Incredible Depth

A detective agency has to be extremely careful in today’s world. Government laws and legislation are much tighter, but there are still many people who believe that being dishonest is the right way to live their lives.

Employee absence, for instance, can be a tricky subject. An employee may lose trust in you as an employer if you take a hard stance with them when they need a couple of days off work. But you can’t be too careful – there are those willing to phone work and pretend to be ill when they really want an extra day’s holiday or want to take advantage.

Other uses for a detective agency are just as thorough and effective. Such as searching for people who have gone missing, for instance, using the latest tracing methods and technologies as well as performing criminal background checks on employees who express an interest in working for your business. Sweeping for bugs or surveillance on employees or a spouse is all par for the course for a competent detective agency.

Global Investigations are private investigators with over 80 years’ experience and a worldwide reputation in numerous fields. They pride themselves on taking everything into consideration when listening to your request, no matter the size of the undertaking, hand-picking private detectives who will invest their time and relevant experience into your project.

Though based in the United Kingdom, they are able to extend their services globally, with the highest levels of discretion as standard. They can work on a corporate or private basis and have an excellent and broad range of contacts. The cornerstone of every professional investigation - no matter how deep, personal or commercial – is professionalism to the highest degree. They are able to offer you this professionalism and much more when you use Global Investigations, whatever the project.